Regional Focus: Mexico & Canada
In 2013, SilverCrest Mines hired O Trade to develop a governance framework and compliance program customized to its operational reality. For SilverCrest, this presented an opportunity to mitigate risk and align with global CSR standards.
O trade’s unique approach to Code of Conduct design includes employee consultation process, which enabled the Company to identify challenges and Core Values. Inclusion and open dialogue led to establishing a set of rules that represent employees and which are congruent with the reality of SilverCrest’s operations.
As part of the process, O trade created a Grievance Mechanism that opened a communication channel between SilverCrest and its employees and communities. This direct communication allows SilverCrest to address issues proactively, provide solutions in short time, and reduce the interference of third parties, which in many cases, can result in unnecessary new conflict.
Create and implement inclusive internal policies that consider employees as key stakeholders
Mitigate social and operational risk such as corruption, Human Rights abuses, and unethical practices
Establish an organized framework that allows transparency and equality. As participatory tool employees safeguard good practice in daily operational life
Anticipate issues facilitating corrective actions and ongoing dialogue
Bridge gaps between the corporate office and operations, enabling proactive solutions
Build trust amongst employees and local stakeholders as they are more comfortable to bring issues and share ideas for improvements
Operationalize best practice Code of Conduct policies, founded on common values to guide decision-making
N. Eric Fier, CPG, PEng. - President & Chief Operating Officer